Refund Policy

Anastarella LLC olarak, sunulan online video derslerimizde müşteri memnuniyetini ön planda tutuyoruz. Ancak, doğası gereği dijital ve hemen erişilebilir ürünler sunduğumuzdan dolayı, genel olarak iade taleplerini kabul etmemekteyiz. İade taleplerini ele almak ve işleme koymak için şu politikalar geçerlidir:

1. İade Kabul Edilmeme

Online video derslerimiz hemen erişilebilir olduğundan ve müşterilerimiz derslere anında erişebildikleri için, iade taleplerini genellikle kabul etmiyoruz. Bu, dijital ürünlerin tekrar satılamayacak bir şekilde iade edilememesiyle ilgilidir.

2. İstisnai Durumlar

Ancak, özel durumlar için bize başvurabilirsiniz. Örneğin, teknik sorunlar nedeniyle içeriğe erişimde yaşanan ciddi sıkıntılar veya satın alma işlemi sırasında sistemsel hatalar gibi durumlar istisnai olarak değerlendirilebilir.

3. İletişim ve Destek

Her türlü soru, şikayet veya destek ihtiyacınız için bize [iletişim bilgilerinizi ekleyin] adresinden ulaşabilirsiniz. Müşteri memnuniyeti bizim önceliğimizdir ve her türlü sorunuza çözüm bulmaktan mutluluk duyarız.

Bu iade politikasını kabul ettiğiniz için teşekkür ederiz.

Saygılarımızla, Anastarella LLC

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